====== Handbook of usability testing, de Rubin ======

La bibliografía fundamental del tema [[test_de_usabilidad|Test de usabilidad]] (y no sólo usabilidad). Es la única referencia que necesitarán por mucho tiempo. 

Léanlo.

Léanlo.

Léanlo 

(no es un error, lo pusimos 3 veces y dejamos las páginas físicas para que estimen cuánto necesitan para leerlo). :)

Índice:
===== Part One Usability Testing: An Overview =====

Chapter 1 What Makes Something Usable? 3
  - What Do We Mean by ‘‘Usable’’? 4
  - What Makes Something Less Usable? 6
  - WhatMakes Products More Usable? 12
  - What Are Techniques for Building in Usability? 16

Chapter 2 What Is Usability Testing? 21
  - Why Test? Goals of Testing 21
  - Basics of the Methodology 23

Chapter 3 When Should You Test? 27
  - Our Types of Tests: An Overview 27
  - Exploratory or Formative Study 29
  - Assessment or Summative Test 34
  - Validation or Verification Test 35
  - Overview of the Methodology 36
  - Comparison Test 37
  - Iterative Testing: Test Types through the Lifecycle 39

Chapter 4 Skills for Test Moderators 45
  - Characteristics of a Good Test Moderator 48
  - Getting the Most out of Your Participants 52
  - Troubleshooting Typical Moderating Problems 56
  - How to Improve Your Session-Moderating Skills 58

===== Part Two The Process for Conducting a Test =====
Chapter 5 Develop the Test Plan 65
  - Why Create a Test Plan? 65
  - The Parts of a Test Plan 67
  - Sample Test Plan 91

Chapter 6 Set Up a Testing Environment 93
  - Decide on a Location and Space 94
  - Recommended Testing Environment: Minimalist Portable Lab 110
  - Gather and Check Equipment, Artifacts, and Tools 111
  - Identify Co-Researchers, Assistants, and Observers 112

Chapter 7 Find and Select Participants 115
  - Characterize Users 115
  - Define the Criteria for Each User Group 119
  - Determine the Number of Participants to Test 125
  - Write the Screening Questionnaire 126
  - Find Sources of Participants 131
  - Screen and Select Participants 143
  - Schedule and Confirm Participants 148

Chapter 8 Prepare Test Materials 153
  - Guidelines for Observers 154
  - Orientation Script 155
  - Background Questionnaire 162
  - Data Collection Tools 165
  - Nondisclosures, Consent Forms, and Recording Waivers 173
  - Pre-Test Questionnaires and Interviews 174
  - Prototypes or Products to Test 181
  - Task Scenarios 182
  - Optional Training Materials 187
  - Use the Research Questions(s) from the Test Plan as the Basis for Your Content 193
  - Common Question Formats 197
  - Debriefing Guide 199

Chapter 9 Conduct the Test Sessions 201
  - Guidelines for Moderating Test Sessions 202
  - Checklists for Getting Ready 213
  - When to Intervene 225
  - What Not to Say to Participants 227

Chapter 10 Debrief the Participant and Observers 229
  - Why Review with Participants and Observers? 229
  - Techniques for Reviewing with Participants 230
  - Where to Hold the Participant Debriefing Session 231
  - Basic Debriefing Guidelines 231
  - Advanced Debriefing Guidelines and Techniques 235
  - Reviewing and Reaching Consensus with Observers 241

Chapter 11 Analyze Data and Observations 245
  - Compile Data 246
  - Summarize Data 249
  - Analyze Data 258

Chapter 12 Report Findings and Recommendations 269
  - What Is a Finding? 269
  - Shape the Findings 269
  - Draft the Report 271
  - Develop Recommendations 277
  - Refine the Report Format 283
  - Create a Highlights Video or Presentation 283

===== Part Three Advanced Techniques =====
Chapter 13 Variations on the Basic Method 293
  - Who? Testing with Special Populations 293
  - What: Prototypes versus Real Products 299
  - How? Techniques for Monitored Tests 302
  - Where? Testing Outside a Lab 309
  - Self-Reporting (Surveys, Diary Studies) 313

Chapter 14 Expanding from Usability Testing to Designing the User Experience 315
  - Stealth Mode: Establish Value 316
  - Build on Successes 322
  - Formalize Processes and Practices 323
  - Expand UCD throughout the Organization 328

Afterword 333

{{tag>Bibliografía}}